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The CyBiz Seller - Technology Partner Edition™ (TPE™) is a complete supplier enablement solution that enables technology resellers to leverage the Internet as a competitive advantage and extend their customer business and services. The TPE™ Solution allows the reseller to consolidate and manage all their customer business from a single e-commerce platform owned and operated by the reseller while automating the reseller's back-office quote to order and fulfillment process.

TPE™ enables the reseller to submit quotes electronically to customers and receive and fulfill orders directly with manufacturers as well as through distribution partners such as Ingram, Tech Data and Synnex.

Business Challenge

In today's economic environment, suppliers and customers are looking for ways to buy and sell products cheaper and more efficiently. Customers are turning to Internet marketplaces and online manufacturers' direct sites to buy products cheaper or implementing e-procurement solutions to streamline the procurement process. Instead of competing on price or losing their identity, resellers need to extend their value added services to protect and grow their customer business.

At the same time, resellers need to automate and improve the back-office quote to order and fulfillment processes to control margins, reduce operating costs and increase customer satisfaction.

Solution

By streamlining the day-to-day processes associated with sales, product sourcing and customer fulfillment, the TPE™ solution protects your brand and allows your customers to buy direct from you whether they access your e-commerce site directly or by integration with your customers' procurement systems. You can increase the effectiveness of your selling efforts, improve your customer service and enhance your back-office order fulfillment processes while reducing your overall operational costs to service your customers.
Using CyBiz Seller - TPE™ solution your organization can:
  • Create customized content, unique pricing profile and promotions per customer;

  • Upload catalogs and complex product configurators directly from IT distributors and manufacturers including Ingram Micro, Tech Data, and Synnex;

  • Create customer specific product bundles across multiple catalogs;

  • Check real-time price & availability from enabled distributors including Ingram Micro, Tech Data and Synnex;

  • Interconnect to your customers' e-procurement systems including Ariba Buyer™, SAP or Oracle iProcurement using "Punch-Out";

  • Submit quotes to customers based on items from any distributor that the reseller has implemented;

  • Fulfill orders directly with your distributors and manufacturers via the Internet, email and fax;

  • Integrate with your back-office ERP or other legacy systems.

Business Benefits

  • A comprehensive solution owned by you to manage all your customer business from a single e-commerce platform.

  • A customizable solution to retain your brand and serve as a competitive differentiator.

  • A tool that will reduce quoting, PO processing, fulfillment and sales costs by automating, streamlining and integrating business processes with customers and suppliers.

  • A mechanism to protect your customer business and increase revenues by improving customer service and offering more products and services to existing and new customers.
 
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